Liability or Defense Investigation

The last thing any manufacturer or insurance company wants is a claim as the result of a faulty product or poor workmanship. Unfortunately, there are situations that require a closer look to determine who or what is at fault when something goes wrong that results in a liability claim. At Genesis Forensics, we work with clients across the United States and Canada to discover the truth in any investigation. Our liability and defense investigation experts can support the subrogation and litigation process with a complete and unbiased investigation. 

We work across a wide range of industries, such as electrical utilities, contracting, robotics, commercial building wiring, medical devices, commercial heating systems, and appliances, among others, investigating fires and failures. Call Genesis Forensics today for a free consultation with one of our liability and defense investigation experts. 

One of the most important things you can do when facing any sort of claim against your product or service is to have your own expert perform a liability or defense investigation starting at the fire scene. This allows us to conduct a thorough inspection of the events surrounding the origin and cause of the fire and to have valuable input into what evidence is collected and not “missed”. Likewise, if you have a claim against a product, manufacturer, or service, Genesis Forensics can support your subrogation with a liability investigation. Our ISO 17020:2012 accreditation sets us apart from the majority of other firms, giving you confidence that we will be thorough and will provide you with a transparent opinion of the case. All our investigators are cross-trained as Certified Fire Investigators (CFI, CFEI, and / or CVFI) and engineering experts and are compliant with NFPA 1033, 921, ASTM E0620, E0678, E0860, E1188, E1459, E1492, and E3176 guidelines for all inspections.  

Genesis Forensics is the team you can trust for professional liability or defense investigations. We specialize in complex and challenging cases and can work with your legal team to provide a thorough and transparent investigation. Some product failures that Genesis Forensics is familiar with include (but are not limited to): 

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• Electrical service disruptions and electrical panel failure fires 

• Electric shock or electrocutions 

• Washer failure fires or flooding 

• Dryer failure fires 

• Furnace and boiler part defects that result in fires 

• Dishwasher defects that cause flooding or fire 

• Appliance and product malfunctions 

• Defective product warnings that cause fires, failures, or water damage 

• Defects in lithium-ion (Li-ion) batteries that lead to fires 

• Defects in utility company equipment that lead to fires or explosions 

• Solar panel defects that result in fires 

• Gas equipment failures leading to fires or explosions 

• Improper installation, repair, or maintenance by contractors 

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Contact Genesis Forensics today to learn more about our capabilities or to speak to one of our expert investigators to determine if we are the right fit for your case.